Utility Assistance (LIHEAP/ Water Assistance)

LIHEAP logoFor many Illinois households, energy costs place a severe and continuing stress on the family’s budget. In some instances, the household is forced to make painful decisions regarding which bills to pay and which necessities to survive without. The Low-Income Energy Assistance Program (LIHEAP) is designed to help income eligible households pay for the rising cost of winter energy services.


Provides assistance through a one-time benefits to income eligible homeowners and renters to help with natural gas, propane, electric bills and reconnection of energy service.
LIHEAP Furnace
Provides assistance with furnace repairs or replacement. Homeowners must be income eligible and be current on their mortgage and taxes. 

The Percentage of Income Payment Plan (PIPP) is designed to help Ameren customers manage their energy bills year-round. Payments are based on the percentage of household income and are consistent year-round. 

Provides assistance to income eligible households water and wastewater bills. 

September 1, 2022 - May 31, 2023 Income Eligibility Guidelines

In order to be eligible to receive assistance under the LIHEAP Program your household’s combined income is at or below 200% of the Federal poverty guidelines. If you rent and your heating electric is included in the rent, then if your rent is greater than 30% of your income you could be eligible to receive cash benefits.

Family Size 30-Day Gross Income
1 Person $2,265
2 Persons $3,052
3 Persons $3,838
4 Persons $4,625
5 Persons $5,412
6 Persons $6,198
7 Persons $6,985
8 Persons $7,324

How to Apply

When you apply for any type of assistance, be sure to being in the following materials with you:

  • Proof of gross income from all household members for the 30-day period prior to the application date.
  • A copy of your current heat and electric bills
  • Proof of Social Security Numbers for all household members
  • If a member of your household receives TANF, you must bring their “Medical Eligibility Card”
  • If your rent and utilities is included in the rent, bring proof of your rental agreement that states your monthly rent amount.

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