Family Case Management

Call Knox County Health Department at 309-344-0319 to make an appointment with a Family Case Manager.

What is Family Case Management?

The Family Case Management (FCM) program serves pregnant women and infants. If you are pregnant, on WIC or receive LINK/SNAP, or have a high-risk infant under the age of one, and qualify under income-guidelines, you may be eligible.

The Family Case Management program can help you:

  • Find a doctor for a healthy pregnancy or childcare
  • Understand the importance of a reproductive health plan
  • Understand the importance of early and regular prenatal care
  • Understand the importance of regularly scheduled well child visits and immunizations
  • Understand the stages of your child’s development.
  • Provide health and nutrition education online
  • A Family Case Manager can also connect you to other resources
  • Enroll you and your child/children in WIC
    Pregnant women and doctor

Pregnant women may receive referrals to resources under any of the following conditions:

  • Less than 10th grade education
  • DCFS involvement
  • Domestic violence
  • Homelessness
  • Presence of a mental health diagnosis

High Risk Infant Follow-Up (HRIF)

Infants with a medical risk factor identified at birth are referred to the health department for follow-up. Regardless of income, infants and their families are offered support and advocacy from a home visiting nurse. Visits include developmental screening, physical assessment, and education. Families receive the unique advantage of communication between the nurse, who sees them in their home environment, and their primary or specialty provider, who oversees their medical care.

Youth Care formerly known as HealthWorks of Illinois (HWIL)
YouthCare Logo
Youth Care is a collaborative effort between the Illinois Department of Children and Family Services (DCFS), the Department of Healthcare and Family Services (HFS). Youth Care Health Choice Illinois ensures that children in the protective custody of DCFS receive quality healthcare services that meet their individual needs. Medical case management is provided for youth under the age of 6, who are in the care of DCFS. Medical care management ensures that children meet all health care requirements, like routine examines, immunizations, dental care, and hearing and vision screenings. This is accomplished by the medical case manager collecting and reviewing medical records, collaborating with foster parents, and providing these medical records and health summary to the assigned DCFS case worker biannually.